Your company runs using information.  Network slow-downs, server crashes, malicious viruses, and IT theft cost you time and money, and are typically signs of serve improper maintenance. To understand and guarantee that your IT system provides a strong foundation for your day to day business operations, it should be managed around the clock by experts in the IT field. This same philosophy should not only be used when an outage or breach occurs. PDQ Technology Solutions provides off-site remote oversight of your IT systems to maximize productivity of your systems while all for a flat rate free compared to a full-time staff. We can provide these services while still expanding your technical capabilities.

Our Management includes:

  • Disaster Recovery
  • Desktop Support with Desktop Sharing
  • Telephone Support – Help Desk
  • Remote Control Support
  • Microsoft Application Support
  • On-Site Support
  • Microsoft Patch Management
  • Client VPN Management
  • Incident Alert
  • Incident Tracking
  • Printer Setting Management
  • Remote Remediation
  • Emergency Remote Response
  • Emergency Onsite Response
  • Emergency After Hours Support (6pm-8am M-F, Sat/Sun)
  • Server Monitoring
  • Patch Monitoring
  • Antivirus Solution
  • Incident Alert and Tracking
  • Online Portal with Support Ticketing
  • Incident Tracking
  • 3rd Party Vendor Management
  • Agreement Management
  • Technology Purchase Consulting
  • Asset Management
  • License Management
  • Quarterly Consultation at your option
  • Change Management
  • Configuration Management
  • Issue Escalation
  • On Demand IT Audit
  • IT Audit and Network Diagram Book
  • DNS Filtering Anti-Phishing/Antifraud

We ensure that your company’s network and software applications are properly monitored and maintained. What is so great about our company is we collaboration with your IT team or specifically as a third party solution. PDQ Technology Solutions improve your return on IT investments.

Again we emphasize that we monitor all of our clients’ IT systems, internal software applications, and technical services around the clock. When service is compromised or a downtime situation occurs, we are immediately notified. We immediately begin work to locate and repair the problem and keep you in the loop for all the status updates.

Lastly as a part of our IT managed services, we keep you in the loop for all ongoing operational tasks:

  • Data backups
  • Anti-virus status
  • Critical operating system updates
  • Networks

With our clear, detailed and non-technical summaries overview we provide areas that may need your company’s attention, improve communications between IT and management, and aid in proactive decision-making. Please contact us now to speak to an IT Managed Services adviser to add to your team.